Outcome Measures

We have devised a series of outcome measures at both individual, placement and organisational level:

Key Performance Indicators:

This is the gathering of detailed information regarding the cohort of young people referred to and cared for by Kites Children’s Services. This includes global information such as age range, gender, and ethnicity.

It also includes the gathering of information relevant to therapeutic provision including emotional and behavioural profile, abuse history, presenting difficulties and information regarding unique incidents that may be relevant to the improvement of our therapeutic care provision.

Educational progress:

Data is gathered for young people placed and is logged and checked against expected key stage benchmarking.

Well Being Measure:

This is the gathering of information regarding the emotional and psychological progression of the cohort of young people residing in Kites Children’s Services through the completion of The Well Being Measure (Finch, Hargrave, Nicholls & Van Vliet, 2014).

This measure is re-scored annually to provide information regarding the young person’s view of their well being under key headings and the progress being achieved to improve outcomes. The key headings include:


A child’s appraisal of his or her own worth. It is closely linked with self-confidence, and is important for a healthy, happy life.

Emotional well-being/therapy

The state of a child’s mental health or extent to which a child experiences depressive emotions, as well as worries and other stressful feelings. Low scores are linked to anxiety and depression.


The capacity to cope with stress and difficulties. It involves a positive and purposeful attitude to life and is associated with high self-esteem and interpersonal problem-solving skills. It is a particularly important protective factor to foster in children, enabling them to deal better with future negative events.

Satisfaction with friends

The child’s satisfaction or feelings about the quality of his or her close friendships both in and out of school.

Satisfaction with family/placement

The child’s satisfaction or feelings about his or her family relationships, including the quality and quantity of time spent with parents or carers, and how well the family gets on.

Satisfaction with community

The child’s satisfaction or feelings about his or her local area and neighbours or people in the community.

Satisfaction with school

The child’s satisfaction or feelings about his or her school environment, including how enjoyable and interesting it is, and how safe it feels.

Life satisfaction

A global measure of a child’s overall happiness or satisfaction, based on a single question where the child rates his or her life on a scale from 0 to 10.


This is the gathering of information related to the emotional, psychological and behavioural progression of individual young people through the rescoring of The ERASOR (Estimate of Risk of Adolescent Sexual Offence Recidivism, Worling & Curwen, 2001) and the Strengths and Difficulties Questionnaire (Goodman, 1997) on a six-monthly basis in line with the LAC review process.

Information gathered informs the areas of primary need which are targeted within the Kites Integrative Treatment Plan (ITP) which is reviewed every six months as part of the Kites re-assessment structure.

Analysis and Action

All information is collated annually and presented to the Kites Head of Department Meeting (HOD). The HOD is made up of the Kites Directors, Kites Residential Managers, Kites Safeguarding Manager, our school Head Teacher and Kites Head of Therapy.

Trends within the gathered information are analyzed, including areas of progress and aspects of therapeutic care and general provision that require improvement, and from this the Kites HOD develops an action plan, which is implemented through the oversight of the quarterly HOD meetings.